Shipping Policy
Thank you for shopping with 3Dverse. We are committed to delivering your order safely and on time.
Order Processing
Every order is carefully prepared before dispatch.
- Standard products are typically processed within 2–5 business days.
- Personalized and custom-made products may require additional production time depending on the design and complexity.
- Estimated production time for custom orders will be communicated before production begins.
Shipping Coverage
We currently ship across India.
At this time, we do not offer international shipping.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location.
We also offer Free Shipping on eligible orders above the specified order value. Any applicable free shipping offer will be automatically applied during checkout.
Delivery Time
After your order is dispatched, delivery typically takes 3–7 business days, depending on your location.
Delivery to remote or less accessible areas may take slightly longer.
Order Tracking
Once your order has been shipped, you'll receive tracking details (where available) so you can track your shipment until it arrives.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control, including:
- Courier service delays
- Weather conditions
- Public holidays
- Natural disasters
- Other unforeseen events
We appreciate your understanding and patience in such situations.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.
3Dverse is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photographs of:
- The outer packaging
- The damaged product
We'll review the issue and work towards an appropriate resolution.
If your shipment appears to be lost in transit, please contact us, and we'll assist you in coordinating with the shipping partner.
Need Help?
If you have any questions regarding shipping or your order, please visit our Get in Touch page or send us a message on Instagram. We're always happy to help.